Popular questions sleepers ask before putting
Nubba Sleep to the 100-night test
Top Questions
Every Nubba Sleep mattress is constructed from the highest quality materials. Whether they be hybrid or memory foam, all Nubba Sleep mattresses include cooling technology, pressure relieving memory foam, and support foam. Advanced models like our Premium offer phase change material and zoned support layers, while all hybrid mattresses include individually-wrapped coils for even more stability.
Our mattresses can take up to 72 hours to fully expand, but they're ready for sleep in just a couple of hours!
Please note: external factors like air pressure, airflow, and room temperature may occasionally affect the expansion timing of your Nubba Sleep mattress.
Nubba Sleep mattresses are incredibly versatile, and are compatible with most bed frames (adjustable bed frames included). No box springs needed – a slatted frame is enough! That said, we don't recommend placing your mattress on the floor, nor on any plastic or homemade bed frames.
Hybrid mattresses combine memory foam comfort layers with individually wrapped coil springs for optimal support and breathability. Memory foam mattresses use multiple layers of foam for contouring and pressure relief. Both offer excellent comfort, with hybrids providing more bounce and airflow.
We offer a 100-night sleep trial so you can experience your Nubba Sleep mattress in the comfort of your own home. If you're not completely satisfied, you can return it for a full refund. We recommend sleeping on it for at least 30 nights to allow your body to adjust to the new mattress.
Our comprehensive warranty covers manufacturing defects and premature sagging for the life of your mattress. During the first 10 years, we'll replace your mattress at no cost. After 10 years, shipping charges may apply but your mattress remains protected.
Returning your mattress is simple. Contact our customer service team at 1-800-NUBBA-SLEEP or email support@nubbasleep.com during your 100-night trial period. We'll arrange for pickup at no cost to you and process your full refund once received.
Most orders ship within 1-2 business days and arrive within 3-7 business days depending on your location. You'll receive tracking information via email once your mattress ships so you can monitor its progress.
The Nubba Sleep Mattress
We offer all standard mattress sizes: Twin, Twin XL, Full, Queen, King, and California King. All sizes are available for immediate shipping.
Our mattresses are designed with a medium-firm feel that accommodates most sleep positions and preferences. This provides excellent support while still offering pressure relief and comfort.
Our mattresses feature advanced cooling technology including gel-infused memory foam, breathable cover materials, and enhanced airflow design. Hybrid models also include pocketed coils that promote air circulation throughout the night.
Absolutely! Our mattresses are designed with excellent motion isolation, so you won't feel your partner's movements during the night. The individually wrapped coils in our hybrid models and high-quality foam layers minimize motion transfer.
Payment & Shipping
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay. We also offer financing options through Affirm for qualified customers.
Yes! We partner with Affirm to offer flexible financing options. You can choose from 3, 6, 12, 18, or 24-month payment plans. Check your eligibility at checkout with no impact to your credit score.
Your payment will be processed immediately upon order confirmation. For financing through Affirm, the first payment will be due 30 days after your purchase date.
Sales tax is automatically calculated and applied at checkout based on your shipping address and local tax rates. Tax rates vary by state and locality.
Returns & Exchanges
We offer a 100-night sleep trial on all mattresses. If you're not satisfied, contact us during this period for a full refund. We recommend trying your mattress for at least 30 nights to allow your body to adjust.
During your 100-night trial, you can exchange your mattress once for a different model or firmness level. The exchange must be initiated within the trial period, and shipping costs may apply.
Your mattress should be in clean, undamaged condition. Minor normal wear from the trial period is acceptable. Stains, burns, or damage beyond normal use may affect your return eligibility.
Once we receive your return request, we'll schedule pickup within 5-7 business days. Refunds are processed within 10 business days after we receive your returned mattress.
Shipping & Delivery
Yes! We offer free shipping on all mattress orders within the continental United States. Additional fees may apply for Alaska, Hawaii, and other remote locations.
Your mattress arrives compressed and vacuum-sealed in a compact box for easy delivery and setup. The box can typically fit through standard doorways and up stairs.
Yes! White glove delivery is available for an additional fee. This service includes in-home setup, old mattress removal, and full unpacking. Contact customer service to add this service to your order.
Absolutely! You'll receive tracking information via email once your order ships. You can track your package's progress using the provided tracking number.
Most carriers will attempt delivery 2-3 times and leave a notice if you're not available. You can also arrange to have your package held at a local facility for pickup or schedule a specific delivery time.
Nubba Sleep Setup & Care
Carefully move the box to your bedroom, remove the mattress, cut the plastic wrapping, and allow it to expand. It will be ready for sleep within a few hours, though full expansion may take up to 72 hours.
Use a quality mattress protector, rotate your mattress 180 degrees every 3-6 months, and spot clean spills immediately with mild soap and water. Avoid jumping on the mattress or using harsh chemicals.
While not required, we highly recommend using a mattress protector to maintain your warranty coverage and keep your mattress fresh. A protector guards against spills, allergens, and normal wear.
Yes, electric blankets are safe to use with Nubba Sleep mattresses. However, avoid placing heating pads directly against the mattress surface, as excessive heat may damage the foam layers.
We recommend rotating your mattress 180 degrees (head to foot) every 3-6 months to ensure even wear and maximize its lifespan. Our mattresses are designed to be one-sided, so flipping is not necessary.